Depending on which delivery method you have chosen, each of them includes free basic services. You can also order additional services, from personal packaging to making a photo or even video of the item. To do this, you can use the appropriate section in your Account or contact our operators.
To buy goods from Turkish online stores, we will give you a personal address. At this address, we will receive the order on your behalf, check it and will forward it to your home.
We can store your parcels in our warehouse until we receive your other orders. For example, if you ordered items from different online stores, we will bring everything together in one parcel and send it in the same package. It will let you to save on shipping.
We will carefully pack your parcels absolutely free of charge, using duct tape and a waterproof bag (Standard Packing service)
If you want to order special packaging, such as a cardboard box, packaging of each product separately, or fragile packaging, please ask our operators prices of the service or check "Special Services" page in your Personal Account. Prices for non-standard packaging depend on the size and shape of the product.
"Shopping Help" service is purchasing items from any online store you have chosen by our operators. We negotiate with the online store and track your orders until they are received in our warehouse. For more information, check ‘Shopping Help” page.
9% of the item cost; 7% for orders from $500;
In your account you can track the ordered items, as well as use additional services. This can be a photo or video shooting of the product or separate packaging of each item.
You can see prices for the services in your account while placing an order. You can also find the entire list of special services and their prices in ‘incoming parcels’ page.
Incoming parcels can be stored in the e-banderol warehouse up to 20 days free of charge. After 20 days, the cost is $0.25 per day, the maximum storage period is 45 days.
Storage of outgoing parcels (ready for shipment, but not paid for) is free up to 7 days, after 7 days $1 per day, the maximum storage period is 30 days.
Incoming parcels from $0.25, Outgoing parcels from $1
Various delivery methods are available in your account, depending on your country and the size of your order. Delivery to the CIS countries is carried out by our partner courier service Pony Express and Capital Logistic (for wholesale purchases). Your orders can be also delivered to Europe and other countries of the world by international operators UPS and FedEx (more detailed information in ‘Shipping’ page)
No extra charge - strictly according to the price list
Available payment methods: